Shop is open, Please Adhere to government guidelines during your time instore.
Please note that technical advise is limited in store during this time. Please send us an email if you have a technical enquiry and we will respond as soon as possible.
We are still recommending customers to place orders ahead of time via website or via phone before calling to ensure orders are ready to collect, unfortunately items that are not ready off the shelf may require a call back at a later time / day.
Please note telephone lines are extremely busy at times and it may be difficult to get through so ordering directly via our website is best. We would like to thank all our customers for their continued support throughout this difficult period.
DPD : We are in contact with DPD each morning, we are advising customers to allow an extra day for deliveries due to the increased traffic in the courier network.
DPD are no longer asking customers to sign for parcels using their handheld units and instead the drivers will sign it on your behalf. DPD We will record the consignees name and a 'Delivered on Authority' message in the signature section of the unit. Please ensure include you mobile number on your order to be advised of delivery issues.
Latest updates from DPD : https://www.dpd.co.uk/content/products_services/covid-19-bulletins.jsp
Royal Mail : Unfortunately we currently unable to offer Royal Mail deliveries, all orders are now dispatched using DPD, we appreciate this has an increase cost however logistically we have been left with no option at this current time.
Telephone Sales / Technical Support
Due to several of our staff now working remotely we have reduced capacity for telephone sales and technical support, we would advise all customers to contact us via email, Facebook or WhatsApp.