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DELIVERY & PRICING INFORMATION

UK Mainland Delivery Option Not Available

If UK Mainland Delivery option is not available you have most likely selected an item which due to its hazardous nature can only be delivered to Northern Ireland or Republic of Ireland, in you basket list above you should see an item such as in the image below , removing any of these items will allow the UK Mainland delivery options to be shown.

Delivery Pricing

Our website offers an automatic carriage calculator and for most orders this is accurate. However for large heavy orders which vary between hazardous and non hazardous items the automatic carriage calculator may display an incorrect figure. Should the carriage amount displayed not correctly reflect the true cost of carriage we will contact you giving details of correct carriage information and amount. For customers who wish to order large quantities of items please contact us before placing order for accurate carriage pricing.

While we always endeavour to display correct carriage pricing MB Fibreglass will not be held responsible for any errors in carriage costs which are incorrectly shown or charged. Where a difference in the carriage charged or displayed occurs MB Fibreglass will automatically issue a refund if the customer has been overcharged. Where the error in carriage result in carriage being under charged we will contact the customer to discuss the correct carriage amount or issue a full refund and cancellation of the order.

Delivery Method

For small orders we use Royal Mail 1st Class Post, as orders increase in value and weight we automatically change services to Royal Mail Recorded or DPD Courier.

Order Acceptance & Pricing Errors

By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form, payment completion or completing the checkout process constitutes our acceptance of your order. Should any items be incorrectly priced we will contact the customer giving the option of cancelling or confirming the orders. As described in our Terms and Conditions the order is deemed to have been accepted by ourselves at the point of dispatch.

Errors and omissions excepted